FORM

Company Name:
Salesperson:

A. Please rate our services
 
1) Response to inquiry
V. Good
 Good Fair Poor
 
2) Delivery Time
V. Good
 Good Fair Poor
 
3) Overall Prices
Competitive Fairly Competitive Not Competitive
 
4) Quality
V. Good
 Good Fair Poor

B. Please rate our Sales representative
 
1) Presentation
V. Good
 Good Fair Poor
 
2) Knowledge of Product
V. Good
 Good Fair Poor
 
3) Communication Skill
V. Good
 Good Fair Poor
 
4) Promptness
V. Good
 Good Fair Poor

C. Please rate the communication and response of the following departments
 
1) Sales Dept.
V. Good
 Moderate Slow
 
2) Dispatch Dept.
V. Good
 Moderate Slow
 
3) Accounts Dept.
V. Good
 Moderate Slow

D. How many items have been rejected and/or returned due to the following? (Optional)

 
1) Technical Fault
Unit :
Percentage:
 
2) Poor finish
Unit :
Percentage:
 
3) Non-Conformity
Unit :
Percentage:

To help us make a meaningful assessment of our services, in addition to your answers, we would appreciate your suggestions and comments.

Suggestions and / or Comments: